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Award Examples

 Communications and Information Award Program 

Award Cat: Amn 2E C&I
Winner: Yes - Squadron/Group/Wing

AFI 36-2845









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The following Example has been taken out of IMT viewer so the formatting might be off.  I did not changed mission information, only names to protect myself and the people I have received the information from.  If you have anything you would like to submit, please do so.  If you have found this information useful, please let me know. Everyone of these letters has taken considerable amount of time to put together.  Please treat yourself to something special from one of the ads on the page.  We will both get something out of it.  (All money gathered pays for hosting fees and domain fees.  HONESTLY, when I see money come in it also prompts me to work harder on the site.)

MAJOR ACHIEVEMENTS:
- Superior airman who sets the standard of excellence performing with the highest degree of leadership and 
  technical skills found in seasoned Non-Commissioned officer; top airman out of 40 in squadron
- Volunteer for Operation Iraq Freedom from July thru November 03 at forward operating base location
- Key indispensable asset operating and maintaining the 9 voice switches providing an average of 25,000 
  incoming and outgoing telephone call daily a two army locations, Camp Swampy and Camp Swampier and
  one Aerial Port operation--demonstrating superb customer service skills while dealing with other services
- Exemplary effort in managing and resolving major communications outage affecting Camp Swampy and Camp
  Swampier; population of more than 1500 personnel during first week of mission operations in workcenter
  -- Faced with no documentation or programming information on the existing equipment, directed a team of 5 
      technicians in a methodical and crafted troubleshooting and problem resolution process--resulting in the
      identification of several equipment and programming errors as a result of actions from the previous team
  -- Immediately began training less experienced team members; readied them to work independently for faster
     troubleshooting and problem determination--excellent utilization of personnel, resources, and dollars
  -- Outstanding orchestration of technicians and actions resulted in restoration of full service within 4 hours of
      breakdown, complete documentation and reprogramming of telephone switch with new cut sheets; great feat
- Goal achiever-- maintaining numerous crucial telephone lines to the vital Air Evacuation Hospital and 
  Aerial Port mission; maintained superb operational capability percentage in the 4 months deployed
- Led teams of technicians in resolving more than 120 trouble calls during this period--numerous problems
  were resolved within 15 minutes of troubleshooting--exceptional skill providing optimal service throughout
- Managed construction of a training lab for further skill proficiency for 6 team members; greatly enhancing OJT
  -- Only true telephone wire specialist--provided training necessary to make other members of the telephone
      workcenter knowledgeable--capable of rectifying routine and complex wiring issues; saved 100 manhours
  -- Proactiveness and foresight--savings of nearly 12 months per individual for their skill level upgrade
- Key asset implementing Defense Information Systems Agency mandatory reduction in worldwide Defense
  Switched Network (DSN) capability on Camp Wolf, Champion and Air Terminal Operations Center (ATOC)
  -- Reduced average DSN calls from 26,500 to 13,700 per day and busy circuits from 85 to 44 times daily
  -- Implemented prioritized DSN services for over 230 separate DSN lines affecting over 2500 users
  -- His efforts lowered number of telephones with Worldwide DSN access from 186 to 92; met numerous goals
  -- Improved performance, improved line quality and virtually eliminated Worldwide DSN busy signals
- Composed under pressure to reconfigure Army phone circuit supporting Army Chief of Staff immediate request
  for new Satellite Passenger Terminal at Camp Wolf; telephone service vital to terminal operations
  -- Skillfully and quickly learning functions of unfamiliar Army telephone equipment and identifying required 
      actions to get the circuit up and operational; high priority project with visibility with Senior Army personnel
  -- Quick actions resulted in worldwide telephone service in new terminal within 2 hours of request--Top notch
  -- Outstanding telephone technician whose skills and management experience far exceed those of his peers

LEADERSHIP ABILITIES AND MANAGEMENT EXPERIENCES:
- Subject Matter Expert for voice communication training--trained 15 reserve and guard personnel on the Basic
  Access Module; filling out configuration sheets, installing switches, fabricating and testing cables configuring
  long haul trunk groups; reduced training time from 6 months to 2 weeks in preparation for o/s deployment
- Trained 4 technicians from the 567 CS active duty; High praise from Superintendent of "C" flight

OTHER ACCOMPLISHMENTS:
- Outstanding achiever! Selected as the EAMS Top performer while deployed 
- Recognized as a Superior Performer during healthy Start 03 exercise with 3 other units at Camp Swampiest



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Page Added on: 02 February 2005

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