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Award Examples

 Communications and Information Award Program 

Award Cat: NCO 3C C&I AR
Winner: Yes

AFI 36-2845









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The following Example has been taken out of IMT viewer so the formatting might be off.  I did not changed mission information, only names to protect myself and the people I have received the information from.

I will attempt to give a little insight to the entire process if I know it.

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MAJOR ACHIEVEMENTS:
- Outstanding leadership/management! Spearheaded creation/development of 916th Job Control service desk 
  --  Key player! Transitioned 716th CF to man helpdesk full-time during UTAs, providing {WING} support for 
      all network/computer needs, a 1st at SJAFB! Our unit received real world training, ensuring combat readiness! 
  -- Planned/coordinated all computer/network requests... managed 6 to 24 technicians... supporting 960 customers 
  -- Scheduled/reviewed all job requests; ensured 100% completion rate... developed comprehensive/detailed 
      checklists/procedures to resolve/restore service immediately. Always guaranteeing 100% customer satisfaction!
- One weekend a month, under his supervision/leadership the team accomplished below notable achievements:
  -- Re-imaged/configured/setup 437 new computers to meet AF standards/replace outdated equipment/software
  -- Installed/upgraded Symantec Anti-Virus software on 363 computers, reducing vulnerability to virus attacks 
  -- Installed Air Force Certified (AFCERT) patches on over 224 workstations, resolving known software errors
  -- Reset over 200 user passwords, decreasing downtime/immediately allowing members to become productive
  -- Renamed 176 computers to ACC standards, preventing disconnection from network, no disruption in service
  -- Expedited connection of 130+ users to {WING}'s new e-mail server, restoring critical communications
  -- Inventoried 124 Automated Data Processing Equipment (ADPE), maintaining accountability for all equipment 
  -- Released 97 workstations from quarantine, ensuring all computer assets are available/utilized on our UTAs 
  -- Audited/uninstalled unauthorized software from 82 workstations, enforcing Air Force standards/regulations
  -- Upgraded IMT viewer on 76 workstations, providing software enhancements to view/edit documents/forms
  -- Received/researched/diagnosed/resolved 30 trouble calls a day for computer issues, increasing productivity
  -- Prepared 25 PCs for turn-in to DRMO, removing all confidential data/recycled key parts/updated inventory 
  -- Installed/configured 21 network printers... allowing for efficient utilization of resources... saving AF money
  -- Configured/setup 12 laptops for VPN access, providing key individuals access to network/e-mail from home
  -- Designed/created an in-depth knowledge/triage database for known issues; immediately expediting resolution
  -- Obtained/scheduled software/hardware training... Remedy/Windows XP... increasing our technical expertise 

LEADERSHIP ABILITIES AND MANAGEMENT EXPERIENCES:
- Always excels in gaining knowledge in both his military career field and broadening his professional horizon:
  -- Excels in professionalism! Attended 6 week in-residence NCO Academy, scoring 93%, 2nd in his class! 
- Seizes opportunities! Enrolled in demanding "3C0 - Initial Qualification Training" ACC certification program
  -- MAJCOM requirement to obtain knowledge/skill level necessary to work any network professional position
  -- No easy task! Consists of studying 9 long, in-depth CBT courses/2 AFI manuals/hours of on-job-training
  -- Leads by example! Similar in complexity to 4 credit college course. Significant investment of personal time
- Key individual in providing outstanding support on all assigned additional duties... can always be counted on 
  to role up his sleeves and dig in... goes above and beyond... not only sets, but raises the bar for others to follow!
  -- Spent countless hours in preparing for Staff Assistance Visit (SAV) and Unit Compliance Inspections (UCI)
  -- Volunteers to assist with office administration... creating/disseminating time sensitive documents/information
  -- As our Awards and Decorations manager, he ensures members that excel are recognized in a timely fashion 
  -- Researched training/job requirements for 3C2 career field... due to units new mobile communications mission
  -- Actively involved with unit safety; develops/presents short/detailed personal/work related safety briefings 
  -- As Unit Historian, documents all unit activities, allowing us to reflect/take pride in our accomplishments
  -- Spearheads coordinating/transporting/setup of Public Address (PA) system at unit functions (ceremonies, 
      retirements, family functions)... several occasions sacrificed his personal time to ensure successful outcome 
- Embraces/endorses/promotes fitness! Participates regularly in unit's Physical Training program every UTA
  -- Leading by example! 1st in unit to successfully pass new Physical Fitness exam (Fit to Fight), scoring 83% 

OTHER ACCOMPLISHMENTS:
- Excels in Public Relations! Published Wright Flyer articles, informing readers how we can fix their computers

NOTE:

Interesting use of clustering.  First most important note, this is an Air Force Reserve package.  The only bad part of the package that reaches out and smacks me is the OTHER ACCOMPLISHMENTS, there is only one bullet.


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Page Added on: 02 February 2005

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